Program Cancellation Policy

Purpose:
This policy outlines the cancellation procedures for our Continuing Professional Education (CPE) programs in compliance with CPE Standards, specifically Standard No. 12.

Administrative Policy:
In the event that a program must be cancelled, registrants will be notified immediately via email and a refund and/or transfer to another event will be processed with no fee. Registrants will be notified of the rescheduled program. The Institute of Construction Advisory & Consultants (ICAC) does not assume financial responsibility for penalties or expenses incurred by registrants who must cancel travel arrangements due to course cancellation.

Compliance and Review:
This policy will be reviewed annually to ensure compliance with current CPE Standards and any applicable legal requirements.

Responsibility:
The Training Department is responsible for maintaining and updating this policy as needed.

Effective Date:
This policy is effective as of 10/1/2024.